Privacy Policy

Information we collect

When you request a quote or contact us, we may collect your name, telephone number, email address, postal code, preferred service date, service details, property information and photographs you choose to provide.

Why we collect it

We use this information to review requests, prepare quotes, communicate with you, schedule and coordinate services, maintain business records, address concerns and improve our services. We do not sell personal information.

Service providers

Information may be shared only as reasonably necessary with service professionals or technology providers supporting your request, subject to appropriate handling expectations. We may also disclose information when required by law.

Retention and safeguards

We keep personal information only as long as reasonably required for the stated purposes, business records or legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Your choices and access

You may ask what personal information we hold about you, request a correction, withdraw consent where applicable, or ask a privacy question by emailing hello@holyoneconnect.ca. Withdrawal may affect our ability to provide a requested service.

Website measurement

If analytics or advertising tools are added, this policy will be updated to explain the information they collect and the choices available to visitors.