Website & Service Terms

These terms provide general conditions for website use and service requests. A specific written quote or service agreement may contain additional terms and will govern that engagement.

Quotes and scope

Website requests are not confirmed bookings. Pricing and availability depend on the information supplied, property condition, location, timing and agreed scope. Material changes or undisclosed conditions may require a revised quote, which will be discussed before additional work proceeds.

Access and customer responsibilities

Customers must provide safe and lawful access, accurate project information, working utilities where needed, and disclose hazards, fragile items, pets or special conditions before service.

Scheduling, changes and cancellations

Appointments are subject to confirmation. Please notify us as early as possible about changes. Any applicable cancellation charge will be disclosed before the booking is confirmed.

Service concerns

Report concerns promptly with relevant details or photographs so we can review the agreed scope and determine an appropriate response.

Website information

We aim to keep this website accurate, but service descriptions, coverage and availability may change. Nothing on the website guarantees availability or a particular outcome before written confirmation.

Governing law

These terms are governed by the laws of Ontario and applicable laws of Canada. Statutory consumer rights are not limited by these terms.